Shipping Policy

Shipping and Delivery

Affected by Covid-19, there will be some delay on the delivery.

Delivery Time

Most orders for UK are shipped within 48hours and should arrive within approx 5-7 business days after shipping. Orders for other countries  are shipped within 48 hours and should be arrive within approx 7-15 business days after shipping. Tracking number will send to your email after shipping.

For International orders, it will cost 2-3 weeks for delivery if we don't have set warehouse in your country.

*Delivery times vary according to your selected delivery address, the availability of your items and the time of day you place your order.

P.O. Boxes

For security reasons, we do not ship to P.O. boxes, so please fill your shipping address when checkout. 

CUSTOMS FEES

We do not take responsibility for any import fees such as VAT, fees must be paid by customer.If you are unsure if your order is applicable for import fees, please check your local government's website and note that orders will be dispatched from Japan.

Order Processing and Tracking

Once your order is placed, we will send information about your order to the email address you provided during the checkout process.

Order confirmation

The order confirmation email will send to you when checkout the order and provides a summary of the items on your order and shipping address & billing address info. Once you have confirmed, we will ship your order out in 48 hours

Shipment Notification

Once your order has shipped, we'll send a shipment notification email. This email includes the carrier name, tracking number, and delivery date. You can click the tracking number to track your package on the carrier's website.

Order Tracking

To track the status of an existing order, go to our Order track page. Enter your Tracking Number to view the status of your order. You can find the Tracking Number in the Shipment Notification. If you are not able to locate your Order/ Tracking Number, or have any additional questions regarding the status of your order, please submit your question to contact MyHappySwitch.

UNDELIVERED PACKAGES

If a package is not delivered and returned to us, we are unable to re-ship it without an additional shipment payment from the customer.

SHIPPING PREFERENCES

Your shipping address can be modified on your checkout page. lf you have a change to your shipping address after placing an order, you can send us an email, We ask that you contact us at support@myhappyswitch.com to request for any modification; Please note, however, that once your ordered has been shipped, we cannot make changes to the shipping address.

Inspection and Sign

As products are a big purchase, please inspect the package upon delivery. Once you (or someone else on your behalf) signs for the item, MyHappySwitch will consider this your acceptance of the package, quantity, and product.

To protect your rights, you are highly recommended to shoot a complete unboxing video and check the items according to the packing list. If items are missing or damaged, please contact MyHappySwitch Support within 24 hours after you receive the package so that we can resolve the problem immediately.

Shipping way: DHL, EVRI, Royal Mail and etc.
Shipping fee: ￡10 or above
Shipping time:3-10 working days.

Have more questions on your order, Contact us directly, we are glad to help you address out.